Field Services Vendor Manager

Sobre a oportunidade

Position: Field Services Vendor Manager

Department: Technical Services

Location: Remote

Reporting To: Field Services Team Lead

Subordinates: None

Suitable For 3-5 years of industry experience

Job Functions

Field Services Vendor Management's role is to source, assess, on-board new service

partners and off-board uncooperative service partners for TRT.

It is the responsibility of FS-VM to recruit quality service partners and develop strategic

relationships with them to align with TRT’s strategies and objectives.

Workflow:

Proactive sourcing & onboarding of service partners on the assigned region making

sure that they are within the market value.

• Offboarding of inactive service partners

• Annual renewal of service partner contracts

• Handle the SeP sourcing task for within the ASSC process for transition of new

customers.

o On board at least 3 service partners (SePs) per customer location within 1

hour radius within the span of the 30-days transition period.

• Arrange block of hours purchase for the trusted SePs with spare parts.

Deliverables Required:

• Maintain a minimum of 3 active service partners per customer location

• Onboarding of 5 Service Partners per week with complete contract and within the

market value.

• All answers from service partners related to onboarding, contracts and offboarding

are answered the same day.

• Able to elaborate to service partner the potential scope of work and SLA

expectations.

• Negotiate with new service partners for the rates to be below the market value

• Close the ASSC tasks within 21 days.

• No inactive service partners are in SPDB (Service Partner Databa

Requirements:

• Excellent negotiation skills

• Excellent in MS Excel, and Outlook

• Prior experience in business development, sales, partnerships, community

management, and other relevant roles

• Strong written and verbal communication skills, ability to communicate with

individuals from a variety of countries and locations.

• Must have 1 year of experience handling IT system hardware break fix

• Willing to work in day, mid or night schedule depending on reginal assignment.

• Work remotely

Salary: USD 600 monthly

Originally posted on Himalayas