Automation , Integration & AI Technology Consultant

Sobre a oportunidade

About the Role We are looking for an experienced Technical Consultant (IC4) to join our team in Brazil.

Local

São Paulo - SP

Não informado

Responsabilidades

Design and deliver scalable solutions on the ServiceNow platform, following platform architecture and development best practices.

Lead the technical design and implementation of complex integrations between ServiceNow and enterprise systems.

Develop and implement solutions leveraging App Engine, workflow automation and RPA capabilities.

Support the design and development of portals and user experiences within the ServiceNow ecosystem.

Provide strong expertise in core ServiceNow platform development and configuration.

Design and implement AI-enabled solutions, with particular focus on Now Assist use cases and adoption.

Translate business requirements into robust technical solutions, considering scalability, maintainability and platform standards.

Provide technical governance, ensuring solution quality, architectural consistency and adherence to ServiceNow best practices.

Work closely with customers, architects, developers and business stakeholders to guide technical decisions and resolve complex implementation challenges.

Act as a trusted technical advisor, helping customers maximise the value of their ServiceNow investment.

Requisitos

Solid experience working with the ServiceNow platform in technical consulting, development, architecture or implementation roles.

Strong hands-on experience with: Integrations and APIs RPA / automation App Engine Portal development / user experiences ServiceNow core platform development

Strong understanding of technical governance, development standards and scalable solution design.

Demonstrated knowledge of Artificial Intelligence applied to enterprise workflows.

Experience with or strong knowledge of Now Assist implementation and use cases.

Ability to navigate complex technical environments and engage effectively with both technical and business stakeholders.

Strong problem-solving and communication skills.

Advanced English.

Portuguese fluency.

Diferenciais

Preferred Qualifications Spanish language skills.

ServiceNow certifications or relevant technical certifications.

Experience working on complex enterprise implementations involving multiple systems and integrations.

Experience advising customers on platform architecture, governance and adoption.

Work Personas

We approach our distributed world of work with flexibility and trust.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.