Fieldwork Coordinator

Sobre a oportunidade

The Fieldwork Coordinator is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market and assisting the Project Managers in making sure studies are delivered in accordance with the specs given by the client.

Local

Rio de Janeiro - RJ

Remoto

Responsabilidades

Execute end to end project related tasks which include (but not exclusively) link setup, link testing, set up and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation.

Manage and control of sampling for the allocated projects from the setup for internal invites to custom recruitment.

Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results.

Build a sampling plan for the projects allocated.

Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions.

Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.

Provide recruitment update to the project management team upon request.

Ensure projects are completed in line with timelines stipulated by the client.

Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects.

Track, monitor and report on sampling performance at a project level.

Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability.

Address Project Managers and other stakeholders' requests in timely manner

Takes notes and fill checklists during key meetings and share them with the attendees afterwards

Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned.

Track, monitor and report on custom recruitment performance.

Support PMs ensuring that projects are closed and ready for invoicing in a timely manner.

Setup Dynamic Audiences on projects based on the clients' specifications.

Requisitos

Bachelor's degree or equivalent required

Relevant coursework in market research or healthcare preferred but not required

0 – 1 year of market research experience

Excellent communication and teamwork skills

Detail-oriented with ability to manage multiple projects in a fast-paced environment

Adaptable, independently motivated, and able to work well under pressure

Proficiency in market research tools and platforms preferred

Ability to meet and exceed key metrics

Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules

Strong Microsoft Office skills (Excel) and quick learner of new technologies/software

Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc

Interest / natural curiosity or previous experience /exposure within the healthcare space

Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively

Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.

Self-motivated and able to (re)prioritize tasks throughout the workday

Exceptional time management, organizational skills, attention to detail and ability to multitask

Fluent in English (written and verbal)

Must be willing to work US shift hours (Eastern Time Zone).

Processo seletivo

Submit your resume in English

Educação e Experiência

Bachelor's degree or equivalent required

Relevant coursework in market research or healthcare preferred but not required

0 – 1 year of market research experience

Habilidades e Competências

Excellent communication and teamwork skills

Detail-oriented with ability to manage multiple projects in a fast-paced environment

Adaptable, independently motivated, and able to work well under pressure

Proficiency in market research tools and platforms preferred

Ability to meet and exceed key metrics

Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules

Strong Microsoft Office skills (Excel) and quick learner of new technologies/software

Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc

Interest / natural curiosity or previous experience /exposure within the healthcare space

Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively

Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.

Self-motivated and able to (re)prioritize tasks throughout the workday

Exceptional time management, organizational skills, attention to detail and ability to multitask

Fluent in English (written and verbal)

Must be willing to work US shift hours (Eastern Time Zone).