Engagement Manager, Higher Ed

Sobre a oportunidade

Job Description:

The Groove is seeking an Engagement Manager (EM) with deep Higher Education experience to lead client engagements and ensure successful delivery of transformation initiatives across Student, HR, and Finance domains. This role is responsible for managing client relationships, overseeing delivery teams, and ensuring outcomes align to institutional goals. The ideal candidate brings strong program leadership, Higher Ed domain expertise, and experience delivering enterprise solutions in complex environments.

Your Responsibilities

Client Leadership

Serve as the primary point of contact for client leadership, including IT, functional leaders, and executive sponsors

Build trusted relationships and act as a strategic advisor throughout the engagement

Align project objectives to institutional priorities, balancing stakeholder needs across academic and administrative functions

Delivery Oversight

Lead end-to-end delivery of projects, ensuring quality, timeliness, and client satisfaction

Manage scope, budget, timeline, and risks across engagements

Partner with technical and functional leads to ensure cohesive, high-quality delivery

Program & Team Management

Lead cross-functional teams, including consultants, engineers, and analysts

Drive accountability across the team for deliverables and outcomes

Coach and develop team members while fostering a collaborative, high-performance culture

Higher Ed Expertise

Guide clients through transformation across Student, HCM, and Finance systems

Navigate the complexities of Higher Ed environments (shared governance, decentralized decision-making, compliance requirements)

Bring best practices and insights specific to colleges, universities, and system offices

Change & Adoption

Ensure alignment between technology, process, and people

Support change management efforts including stakeholder engagement, communications, and adoption strategies

Identify risks to adoption and develop mitigation strategies

Your Qualifications

Experience

5–8+ years of experience in consulting, program management, or enterprise system delivery

Proven experience leading client-facing engagements

Significant experience working with Higher Education institutions

Domain Expertise

Strong understanding of Higher Ed operations, including student lifecycle, academic structures, and administrative functions

Experience with enterprise platforms such as Workday, Student Information Systems (SIS), or ERPs

Leadership Skills

Ability to lead and influence across diverse stakeholder groups

Strong communication skills, with the ability to translate complex topics into clear, actionable insights

Experience managing multiple workstreams and competing priorities

What Sets You Apart

Experience with Workday implementations (Student, HCM, or Financials)

Background in large-scale Higher Ed transformation programs

Ability to operate effectively in complex, matrixed environments

Passion for improving outcomes for students, faculty, and administration

Why The Groove

Work on meaningful transformation initiatives across leading Higher Education institutions

Be part of a collaborative, values-driven consulting team

Opportunity to shape delivery practices and client impact in a high-growth environment

EEO Policy:

The Groove is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status.

Ready to embark on an exhilarating journey of innovation and collaboration? Apply nowand be part of our exciting team at The Groove!

Originally posted on Himalayas