FinCrime Investigator - AML Investigations

Sobre a oportunidade

As a FinCrime Operations Investigator, you will play a critical role in safeguarding Wise and its customers from financial crime.

Local

São Paulo - SP

Não informado

Responsabilidades

Investigating and analyzing customer accounts, transactions and activities on the platform to detect and prevent money laundering, fraud, and other illicit activities.

Leveraging expertise to identify suspicious patterns, conduct thorough investigations, and ensure compliance with AML/CTF regulations and internal policies.

Conducting in-depth investigations of potentially suspicious activity, utilizing both internal and external data sources.

Analyzing complex financial transactions and customer behavior to identify patterns indicative of money laundering, fraud, or other financial crimes.

Evaluating and assessing alerts generated by transaction monitoring systems and other detection tools.

Gathering and analyzing supporting documentation, including KYC information, transaction records, and other relevant data.

Reviewing and interpreting data to identify patterns and potential risks associated with financial crime.

Supporting the team in making informed decisions based on data insights.

Preparing detailed and comprehensive investigation reports, documenting findings and recommendations.

Acting as a point of escalation for complex FinCrime cases from other operations teams, providing guidance and expertise.

Mentoring and training other team members on FinCrime investigation techniques and best practices.

Collaborating with product and engineering teams to improve fraud detection rules, processes, and system enhancements.

Staying up-to-date on emerging FinCrime trends, typologies, and regulatory changes.

Communicating effectively with internal stakeholders, including compliance, legal, and customer support teams.

Liaise with financial institutions and law enforcement agencies as needed.

Participating in ad-hoc projects and initiatives related to FinCrime prevention and detection.

Maintaining accurate and complete records of all investigations and related activities.

Providing input on process improvements and backlog exercises.

Completing all company-assigned mandatory, refresher or ad hoc trainings on time and with diligence.

Communicating clearly, professionally, and empathetically with customers to obtain necessary details or clarifications for reviews.

Taking a proactive approach to consistently achieve individual and team targets (KPIs, SLAs, QA), demonstrating a strong commitment to both quality and speed.

Performing additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach.

Actively participating in meetings, training, and internal events to support broader team and company objectives.

Requisitos

Previous experience in AML or investigating suspicious activity.

ABT1/ABT2 certifications are a plus; otherwise, we will sponsor your certification process!

Excellent verbal and written English skills.

An exceptionally inquisitive mind.

Ability to cut through the noise and find more information where available.

Great eye for detail and factual precision.

Exceptional logical thinking and ability to interpret data and draw logical conclusions.

Great communication skills, both written and verbal.

Ability to express thoughts concisely and logically.

Ability to articulate and justify decisions.

Confidence and comfort in making independent judgement calls.

Ability to work under pressure.

Ability to multitask efficiently and take responsibility in challenging situations.

Curiosity, keen to learn and proactive by nature.

A true team player but happy working alone on independent projects.

Open to and value feedback in order to improve.

Sobre a empresa

Wise believes teams are strongest when they are diverse, equitable and inclusive. They are proud to have a truly international team, and they celebrate their differences. Inclusive teams help them live their values and make sure every Wiser feels respected, empowered to contribute towards their mission and able to progress in their careers.

Company Values

Diversity, Equity, and Inclusion

International Team

Respect and Empowerment